So where do we go from here? At Digital Alchemy we believe the turmoil created by COVID has produced significant opportunities for you to turn the massive challenges that face us all into something positive for your organisation.
What follows will not be a return to pre-COVID business practices, but more likely a decade of the ‘Never Normal’; a new era defined by fast changing shifts in cultural norms, societal values and behaviours such as increased demand for responsible business practices and renewed brand purpose.
Remember that even before ‘this’ all happened, the UK had the most advanced e-commerce market in Europe, with revenue in 2018 amounting to £688.4 BILLION! Wow, that’s a lot of dosh.
While retail on the High Street went into freefall during the spring/summer of 2020, the proportion of online sales reached a record high, with month-on-month growth of 16%.
To take advantage of this shopping revolution – accelerated by COVID – commerce must be prioritised by businesses. You should be driven by digital, be flexible and have create stronger capabilities.
Let us help you achieve. Talk to us today.